Advocates for Georgia's Elderly Since 1953

AHCA Workforce Tool Kit

The American Health Care Association (AHCA) has broadened its Quality Initiative to further improve the quality of care in America’s skilled nursing care centers. The expansion challenges members to apply the Baldrige Performance Excellence Framework—the foundation of the 2015-2018 Quality Initiative—to meet measurable targets in eight areas with a focus on three key priorities: improvements in organizational success, short-stay/post-acute care, and long-term/dementia care.
 
The first goal under organizational success is Staff Stability.  Those who work most closely with residents are at the core of providing quality care and achieving quality outcomes. Research shows that satisfied and happy staffs provide better quality care and contribute to greater quality of life for the residents in skilled nursing centers.
 
With a more satisfied, well-trained and committed staff, providers see increased retention rates and fewer work-related accidents and injuries, all of which contribute to better overall performance of the center. The more consistent and dedicated the staff is, the more they understand and can effectively respond to everyone’s care needs – reinforcing the long-term care profession's commitment to delivering person-centered care. AHCA has created an excellent resource for members to achieve this goal, the AHCA Toolkit: 4 Key Strategies to Retain New Hires and Reduce Employee Turnover.
 
Click here to access the AHCA Toolkit: 4 Key Strategies to Retain New Hires and Reduce Employee Turnover.